Frequently Asked Questions

A: To place an order, browse through our products, add the items you'd like to purchase to your cart, and proceed to checkout. Follow the prompts to complete your purchase, ensuring that all the details are correct before finalizing.

A: We accept major credit cards, PayPal, and other secure payment methods. Our checkout process is secure and accepts major credit cards, PayPal, and other trusted payment methods.

A: Standard shipping typically takes 5-7 business days. Expedited shipping options are also available during checkout for faster delivery.

A: Yes, our Enviro-Biotics have passed rigorous safety tests at EPA-certified labs. This ensures that our Enviro-Biotics meet the highest safety standards in the industry.

A. You can contact us by email at hello@betterair.ae. Alternatively, you can use the contact form available on our website for assistance.

A: Enviro-Biotics are a form of probiotics that work to purify indoor environments by releasing beneficial bacteria into the air and on surfaces. These probiotics help to control allergens, mold spores, pet dander, bacteria, and other harmful pathogens, creating a healthier and safer environment for both humans and pets.

A: The active ingredient in BetterAir’s formula consists of naturally occurring (non-GMO), safe and effective Bacillus strains that have been specifically selected for their ability to fight allergens, pathogens, and other harmful microorganisms in indoor environments.

A. This cocktail of strains was selected out of hundreds of strains isolated from soil, plants, and soil. The screening was based on their absolute safety for humans and animals and efficacy against a wide range of allergens, pathogens, and other harmful organisms in our indoors. Additional criteria tested was their ability to work as a collection of micro-organisms, providing broad protection not available by each individual, creating a case where 1+1 equals more than 2. The Enviro-Biotics formula performed with significant efficacy under various conditions and topologies.

A: Yes, our Enviro-Biotics are safe for humans, pets, and animals. They have passed all necessary tests in EPA-certified labs and are recognized as safe by the FDA. Additionally, our products have certifications from various health and environmental organizations worldwide, including the US Made Safe, Australia’s Sensitive Choice, and more.

A: BetterAir products are EPA registered (EPA Registration Number 94339-1), and have received multiple certifications, including from the US Food and Drug Administration (FDA), the Australian Sensitive Choice, the British AllergyUK, and the EU’s EcoCert, among others.

A: BetterAir’s devices continuously release microscopic probiotics into the air, which form a protective layer of healthy microflora on surfaces and objects. This prevents harmful pathogens, such as mold and bacteria, from accessing nutrients and growing. Additionally, these probiotics consume organic particles that contribute to allergens, resulting in cleaner and safer indoor spaces.

A: Unlike traditional air purifiers, which focus only on filtering airborne particles, BetterAir’s Enviro-Biotics purify not only the air but also the surfaces and objects in your indoor space. Our system uses probiotics to clean all aspects of the indoor environment—air, surfaces, and objects—providing comprehensive protection against pathogens and allergens.

A: BetterAir’s probiotics have been tested against a wide range of harmful microorganisms found in indoor environments, including allergens, mold, viruses, and bacteria. While it’s impossible to test against every microorganism, the use of multiple strains ensures maximum protection against the most common and harmful indoor pollutants.

A. Most allergies are triggered by allergens abundant in our indoors, such as Dust mites, Mold toxins, Pet dander, and Pollen. Our devices reduce all of these, reducing the trigger of allergy attacks, including Asthma.  Medication against allergies does not resolve the root of the problem, which is the significant number of allergens around us. For proper remedy, Cleaning the areas we spend most of our time in – bedrooms, offices, and even our cars, ridding of allergens is crucial. A combination of betterair automated and portable devices should protect these areas where we spend most of the time; in addition to allergens suppression as a direct cause of allergies attacks, a cleaner indoors provides the required conditions for our body and immune system to heal and get stronger, and consequently cope better with attacks by allergens and infectious diseases.

A: There is significant scientific evidence supporting the use of Bacillus-based probiotics for reducing harmful microorganisms. Studies, such as those conducted by the Biology and Built Environment Center (BioBE), have shown that BetterAir’s Enviro-Biotics significantly reduce allergens, bacteria, and mold in indoor environments. Multiple "before and after" tests have been conducted, confirming the efficacy of our system.

A: Bacillus species, the active ingredient in our Enviro-Biotics, are one of the largest sources of natural antimicrobial products. By introducing beneficial microbes to compete with harmful pathogens, we create a natural, balanced environment that mirrors the way beneficial bacteria help to maintain health in nature.

A: The recommended application rate is 1 milliliter (ml) of Enviro-Biotics per 75 cubic meters of space (equivalent to about 25 square meters with a standard ceiling height of 3 meters). Factors such as traffic, temperature, and humidity can affect the level of contamination, so BetterAir’s devices feature sensors that automatically adjust the amount of Enviro-Biotics released for optimal performance in different conditions.